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Privacy Policy

This privacy policy (“Policy”) describes how The Health Club CLT and its related companies (“Company”) collect, use, and share personal information of consumer users of this app and related websites (the “App” or “Site”). This Policy also applies to any of our other websites and apps that post this Policy. This Policy does not apply to websites that post different statements.

 

WHAT WE COLLECT

We get information about you in a range of ways.

 

Information You Give Us: We collect your name, postal address, email address, phone number, username, password, demographic information (such as your gender and occupation), as well as other information you directly give us on our App.

 

Information We Get from Others: We may get information about you from other sources. If you sign up using sites like Facebook, Instagram, or Google, we will collect information from those sites that you choose to share with us when you sign up.

 

Information Automatically Collected: We automatically log information about you and your device. For example, when using our App, we log your device’s operating system type, browser type, browser language, the website you visited before browsing to our App, pages you viewed, how long you spent on a page, access times, and information about your use of and actions on our App.

 

Cookies: We may log information using “cookies.” Cookies are small data files stored on your device by a website or app. We may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your device until you delete them) to provide you with a more personalized experience. This type of information is collected to make the App more useful to you and to tailor the experience to meet your special interests and needs.

 

USE OF PERSONAL INFORMATION

We use your personal information as follows:

  • We use your personal information to operate, maintain, and improve our apps, products, and services.

  • We use your personal information to process and deliver contest entries and rewards.

  • We use your personal information to respond to comments and questions and provide customer service.

  • We use your personal information to send information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.

  • We use your personal information to communicate about promotions, upcoming events, and other news about products and services offered by us and our selected partners.

  • We use your personal information to link or combine user information with other personal information.

  • We use your personal information to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

  • We use your personal information to provide and deliver products and services customers request.
     

REMARKETING METHODS

We may use Google AdWords, Instagram Advertisements, and Facebook Advertisements for remarketing services to advertise on third-party websites to previous visitors to our App or Site. This could include advertising to previous visitors who have not completed a task, such as booking a class or signing up for membership. This could be in the form of an advertisement on the Google search results page, Instagram advertisement, Facebook advertisement, or other third-party remarketing methods.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to our App or Site. Any data collected will be used in accordance with this privacy policy.

 

SHARING OF PERSONAL INFORMATION

We may share personal information as follows:

  • We may share personal information with your consent. For example, you may let us share personal information with others for their own marketing uses. Those uses will be subject to their privacy policies.

  • We may share personal information when we do a business deal, or negotiate a business deal, involving the sale or transfer of all or part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.

  • We may share personal information for legal, protection, and safety purposes.

  • We may share information to comply with laws.

  • We may share information to respond to lawful requests and legal processes.

  • We may share information to protect the rights and property of The Health Club CLT, our agents, customers, and others. This includes enforcing our agreements, policies, and terms of use.

  • We may share information in an emergency. This includes protecting the safety of our employees and agents, our customers, or any person.

  • We may share information with those who need it to do work for us.

  • We may also share aggregated and/or anonymized data with others for their own uses.
     

INFORMATION CHOICES AND CHANGES

You may send requests about personal information to our Contact Information below. You can request to change contact choices, opt out of our sharing with others, and update your personal information.

You can typically remove and reject cookies from our App or Site with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it could affect how our App or Site works for you.

 

NOT INTENDED FOR CHILDREN

Our App and Site are not intended for children under the age of 18. We do not knowingly or specifically collect information from or about children under the age of 18.

 

CONTACT INFORMATION

We welcome your comments or questions about this privacy policy.

 

You may also contact us at our address:

The Health Club CLT
4000 Monroe Road, Building 5
Charlotte, NC 28205

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CHANGES TO THIS PRIVACY POLICY

We may change this privacy policy. If we make any changes, we will change the Last Updated date above.

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